Sample Customer Relations Position Resume

Tony Love
2478 Roseland ♦ Dallas, TX XXXXX ♦ (214) 711-3333 ♦ tonylove@yahoo.com

Objective ________________________________________________________________________

Management position in customer relations with a company where my winning awards in 2007 and 2008 for the highest customer relations performance among co-workers, rating 12Th in an eight state region, and maintaining a 35% repeat customer record will be valued and considered an asset for them.

Professional Strengths ____________________________________________________________

Customer Focused - highly organized self-starter with effective critical thinking skills invaluable in fast-paced environments to handle multiple tasks, make sound decisions, and provide technical expertise and support in a service oriented environment.

     -Developed effective new customer cold calling strategies, created effective problem solving techniques
      for resolving customer concerns, and ensured websites were integrated with client’s branding.  

Managerial Expertise - provide benchmark quality service with a proven aptitude for identifying issues, assess customer needs and concerns, design customized products resulting in effective “outside the box” solutions.

       -Developed, conceptualized, setup, and coordinated a five state mobile source unit; hired, supervised
        and trained staff; created, maintained and updated web support for efficient online ordering.

Team Player – possess outstanding people skills: am sensitive to the needs of team members, am proficient at developing creative solutions for resolving conflicts, and am adapt at uplifting morale to inspire productivity.

       -Conscientious about maintaining 100% knowledge of all products and services available to the    
       customers and routinely serve as the point person of product knowledge for team mates who        need assistance with information on available products and services.

Technological Experiences – Assessed and designed client media needs; developed and maintained client’s websites, customized blogs, and social networking sites and served as the IT liaison.

       -Developed computer expertise in MicroSoft Office Suite, Adobe Creative Suite, PeopleSoft, ADP’s
        CRM and a working computer knowledge in Code HTML and CSS.

Professional Experiences __________________________________________________________

Ford Dealership                                                         Dallas, Texas             09/2006 – 09/2008, 03/2009 - Current
Sales and Leasing Consultant                                                 

Wedding Photography                                                Dallas, Texas                                                 2008 - 2009
Photographer/Web Admin

Creative Photography                                                Dallas, Texas                                                  2005 - 2006
Owner/Photographer   

Practical Trim                                                             Dallas, Texas                                                      1996 - 2005
Assistant to the Vice President                                                                                                          

Michael’s Arts & Crafts                                               Dallas, Texas                                                      1995 - 1996
Receiving Manager

Education ________________________________________________________________________

Associates of Applied Science – Photography, Dallas, Community College, Dallas, Texas, August 2005